The protection of your personal data is important to us! We collect and use your data only in line with data protection law (GDPR, TKG 2003). Below you will find the most important aspects of how our data is used on this website.
You can use this website without disclosing any personal data. However, we automatically receive and record information on our server logs, including the web request, and one or more cookies which may uniquely identify your browser. These server logs may also include your browser type, browser language, the date and time of your request.
When you sign up for a newsletter, you submit your personal data (name, e-mail address) and agree to have this data used to receive regular e-mails from us. Your data will only be used to contact you for this purpose. If you change your mind, you can unsubscribe from the newsletter at any time by clicking on the “Unsubscribe” link at the end of every e-mail newsletter and your data will be deleted.
If you use the contact form or otherwise send a message (via E-Mail or social media), your personal data (name, e-mail address, message content) will be transmitted. Please make sure to only include as much data and information as you want and is necessary to share.
Your data will only be used to contact you in return, to answer questions or assist in any other way you require. By sending a message, you agree to be contacted in return and have your personal information used for that purpose. You can request to have your message and other personal data deleted at any time.
When you purchase from us, your data is collected and stored to fulfill your order, for accounting purposes as well as to adhere to tax laws. Your data will not be shared with third parties (unless necessary for the fulfillment of the order; eg. Ravelry, Paypal).
Ravelry & Paypal
All B2C (from Susanne Sommer to a private customer) knitting pattern purchases are fulfilled through the portal Ravelry.com, even when you click on “Buy Now” on this website.
After making a purchase on Ravelry, you will receive a copy of your invoice via e-mail. This e-mail also contains the download link for your digital pattern purchase. Please do not delete this e-mail in case you lose the file, so you can re-download your purchased patterns at any time. If you lose the e-mail, you can get in contact with me and request for the e-mail to be sent again.
Paypal does not share your transaction information (like the credit card number) with sellers, and all other data provided is only used to fulfill your order and to needs to be stored for 7 years in accordance with Austrian tax laws; you data will not be used or shared for any other purpose.
If an update to an article you purchased is available at a later time, you will automatically receive an e-mail informing you of the update. You will receive this update information to the e-mail address provided at purchase and/or as a private message on Ravelry. Please make sure your information is up-to-date on Ravelry, so you can receive such notifications.
If a raffle or giveaway is held on a social media platform, the usernames of raffle participants will be collected to draw a winner. Afterwards this information is deleted again. Please be aware that if you win, you will be asked to submit your personal contact information, so you can receive your prize: E-mail address or Ravelry username in the case of a digital knitting pattern price, or your postal address in the case of a physical prize that will be mailed to you. This information is only for the intended purpose, and will not be shared with third parties (except for Ravelry for digital pattern prizes; a mail carrier for physical prizes) and will be deleted afterward.
You have the right to be informed on which data we have collected from you, and to have this data deleted. If you think we have used your data without your consent or otherwise broken data protection law, you can contact data protection authorities; in Austria (location of business), this is the “Datenschutzbehörde”.
You can contact me at:
Susanne Sommer MA, email@example.com